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Sourcing / General
How can I trust suppliers at Tridge?
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Can I directly communicate with suppliers?
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How do Engagement Managers (Tridge's local experts) help me if I use Tridge?
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Does Tridge assure the shipment or delivery of purchased goods?
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Does Tridge provide a free trial of the Sourcing Plan?
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Becoming a Buyer
How can I register as a buyer?
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Why is phone verification mandatory?
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Submitting Sourcing Inquiries
How can I submit a sourcing inquiry?
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Why are there so many details needed in order to make an inquiry?
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Receiving Offers
I received a great offer from one of the suppliers. How I can start directly talking with the supplier?
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How many offers do I get per Sourcing Inquiry?
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I have received some offers in which I am not interested in. What should I do?
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Do I have to send some feedbacks to suppliers who made an offer even though I am not interested in the offer?
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I need a picture of the product from suppliers. How can I receive pictures from them?
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Receiving Supplier Feedback
Can I revise or amend my sourcing inquiry based on the supplier's feedback?
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Connecting With Suppliers
I have received an offer. How I can start a conversation with the supplier?
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What is a Feedback?
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Do I have to send feedback even though I am not interested in the offer?
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Does Tridge provide any sort of 3rd party inspection services?
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Making Orders
Can I request for a sample product?
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Can I visit the supplier's site or factory before marking an actual order?
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Does Tridge assist in developing a purchase contract?
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Sourcing Subscription Plan
Can I pay for the service plan on a monthly, quarterly, semi-annually basis instead of annually?
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