The first quality check process is done at the packing plant where the worker will look for defects, bruises, and deformities. At the port of destination, the importer should inspect and identify SGRT(Surface Guided Radiation Therapy), yellowing, and other defects, if these go beyond 3%, the excess is claimable to the trader and then to the supplier. Government (BPI) checks every shipment for the presence of insects and pesticides before giving clearance for export.
3rd party inspection: commonly used by the importers to have a thorough inspection of shipment for the appropriate claim. The importer pays for it. When suppliers do not have their own personnel at the port of destination, the importer/buyer can just take pictures and videos of the rejects and send them to us, which we send to the supplier for claims. Ultimately, the supplier takes responsibility for problems with quality but there is an industry practice that gives a cap of 3% defects/rejects. Beyond that, the buyer should claim.