WhatsApp becomes a strategic tool in agribusiness with a 291% growth in two years

게시됨 2025년 11월 18일

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The digitalization of the Brazilian agribusiness is advancing rapidly, and WhatsApp is establishing itself as the main communication channel between producers, suppliers, and customers. A survey by Poli Digital, a company specialized in channel automation, reveals that the volume of messages exchanged in the sector grew by 291% between May 2023 and May 2025, rising from 7,755 to 27,848 monthly interactions, on average. The survey highlights the role of the app as an essential tool for relationship management, support, and closing sales in the field. For Alberto Filho, CEO of Poli Digital, WhatsApp has ceased to be just a means of personal communication and has become a strategic input for the sector. The increased use of WhatsApp accompanies the expansion of agtechs, technology startups focused on agribusiness. A study by AgTech Garage, in partnership with CNA, indicates that the market for technological solutions for the sector already moves around R$ 25 billion per year and is ...

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