FAQ

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General

Find Suppliers / Find Buyers

Data & Analytics

Insights

General

What does the check mark next to the company name mean?

How can I delete or edit my post?

How are views counted for posts?

How can I customize my feed?

I encountered disturbing contents on my feed. How can I report it?

Find Suppliers / Find Buyers

What are verification details?

Verification details are additional information that you can refer to further validate the company’s identity firsthand. Verification details consist of basic sources such as company website, SNS account, and business registration number, which are open for inspection. Verification details also includes information about what types of documents the company submitted for review. The documents reviewed section will only show documents that have been submitted and thus approved after reviewed directly by our staff. However, please always remember to use your best judgement before engaging in a business deal.

I encountered a technical error during a video call. How can I troubleshoot video call errors?

Where can I see the RFQs that I created and whether or not I received any quotes from suppliers?

Data & Analytics

Where do you source Price Data?

How can I download the Price Data in CSV?

Where do you source Trade & Tariff Data?

Where do you source Trade Data?

Trade Data (both monthly and yearly data for products at 2, 4, and 6-digit levels of the Harmonized System) is sourced from UN Comtrade, an official global repository of international trade statistics, and from the local customs offices across different countries.

Where do you source Tariff Data?

Tariff Data (6-digit Harmonized code and National Tariff Line code) is based on International Trade Center (ITC) data and from the official customs database of each country.

Where do you source Production Data?

Where do you source Seasonality Data?

What payment methods do you support?

How can I change my credit card details?

How can I cancel my plan?

Insights

What are the following products for Insights?

What are the types of content I can browse in Insights?

How can I get more refined search results?

What is News?

What are On-the-Ground Updates?

What are Opinions?

What are Analyses?

What are Reports?

What are Guides?

What is Tridge Daily Market Digest?

Can’t find an answer to your question?

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